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More Empathy: Mastering the “Walk in Their Shoes” Mindset
Introduction
Welcome and Course Overview
More Empathy: Mastering the “Walk in Their Shoes” Mindset
Importance of Empathy in Leadership
Perspective-Taking Exercise
Understanding the Perspective-Taking Exercise
Practical Application in Daily Interactions
Empathy in Action
Developing Active Listening Skills
Using Curious Questions for Better Understanding
Giving Thoughtful Compliments and Their Impact
Practicing Mindful Presence in Conversations
Overcoming Blind Spots
Identifying and Addressing Distractions
Utilizing Emotions as "Senses" for Empathy
Detecting and Meeting Unspoken Needs through Empathy
Reflect & Reinforce
Importance of Reflection in Building Empathy
Implementing a Seven-Day Practice Plan
Journaling vs. Voice-Notes for Capturing Growth
Solidifying New Empathy Skills through Reflection
Conclusion
Recap of Key Learnings
Strategies for Continued Growth in Empathy
Course Evaluation and Feedback Collection
More Empathy: Mastering the “Walk in Their Shoes” Mindset
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